Q. Do I need a satellite dish?
A. No, just plug into your internet router and your TV and you're ready to watch.
Q. Do I need a computer?
A. No computer required, just plug into your internet router and your TV and you're ready to watch.
Q. Do I need a router?
A. Yes, you need a router, just plug into your internet router and your TV and you're ready to watch.
Q. What broadband internet speed do I need?
A. It will work on 2.5M but we would recommend at least 6Mbps to prevent buffering at busy times.
Q. Can I use my computer whilst watching TV?
A. Yes you can as they both operate independently of each other.
Q. Are any programmes in high definition?
A. Yes, the IPTV box has a high definition output via the HDMI socket.
Q. Do I need a UK IP address or VPN?
A. No, this IPTV box will work anywhere.
Q. Am I signed up to a contract?
A. No, you get a 1 year subscription with your IPTV box. If you don't want to renew after 1 year, just let us know.
Q. Is this catchup TV?
A. The basic subscription is live TV just as you would have back in the UK. We do offer a catchup package as well.
Q. What if I move?
A. No problem. Your original address is used for the sole purpose of delivering the IPTV box to you. You can use it anywhere providing you have a suitable connection speed. You can even take it on holiday with you.
Q. I want to buy your annual subscription but not your IPTV box?
A. That's fine. Just contact us and we'll give you instructions. We only support MAG 250/254 boxes.